For fitness studios & gyms

Stop checking class capacity between sets

Selesai checks real class capacity, books trial sessions, and follows up on membership renewals — so nobody at the front desk has to drop what they're doing to answer "is tonight's class full?"

Selesai answering a customer for a fitness studios & gyms business on WhatsApp

Agent, not chatbot

Why the last chatbot you tried annoyed your customers

A button chatbot can offer “Book now” and “See prices.” It can’t answer a real sentence typed the way your customer actually writes — it either loops the menu or drops them.

Button chatbot
Selesai
Only understands the buttons you drew
Understands a full sentence, typed however the customer writes it — in English, Malay, Mandarin, or Tamil
Dead-ends on anything unplanned
Answers from your knowledge base, and says so honestly when it genuinely doesn’t know
One question, one canned answer
Asks follow-up questions across the conversation until it actually has what it needs
Hands over only when the customer gives up
Decides for itself when a human should take over, with the full conversation history attached

Watch it work

A real conversation, in context

This is what your customers actually see — Selesai replies in seconds, moves the conversation forward, and closes it out in the same chat.

Fitness Studios & Gyms

Type a message…

It also handles questions like this

Do I need my own equipment, or is everything provided?

Everything's provided — mats, weights, and resistance bands. Just bring water and comfortable clothes.

How it actually works for Fitness Studios & Gyms

What a result actually looks like

Live today, not next quarter

The longest step is writing down what you already tell customers every day.

FAQ

Can it track capacity per class, not just per day?

Yes — once real scheduling is turned on, each class session is checked individually, so Selesai only confirms a spot that's actually still open for that specific class.

Can it collect the trial or membership fee directly?

Yes — a payment link via card/FPX or bank transfer with automatic receipt review, so a trial booking comes with payment already sorted, not chased after the fact.

Can it handle recurring class packages, like a 10-class pass?

Yes — describe your class packages and pricing in the knowledge base, and Selesai answers accurately about what a member has left or what a new package includes.

What about members who just want to cancel or freeze their membership?

Selesai can capture that request and pass it to your team to action, the same way any other request that needs a human decision gets escalated.