Everything about Selesai

Sign up, teach the bot your business, connect a channel, and take your first real conversation — the fast path from zero to live.

A detailed walkthrough of the three onboarding steps — business profile, knowledge import, and channel connection — with validation and live status.

Where your assistant lives — the website widget, a Telegram bot, or WhatsApp — and how to connect each one.

Every conversation in one place — full-text search, take over when the bot needs a human, and reply from your staff account.

How Selesai detects your customers’ language and replies in it — English, Bahasa Malaysia, and the major languages spoken in Malaysia.

Connect your business email to Selesai. When customers email you, the AI replies instantly — and a team member can take over anytime.

The knowledge base is the bot’s memory. Upload documents, review the gaps it can’t answer, and approve answers to make it smarter.

One click turns an empty bot into a ready bot: pre-written pricing, policies, and FAQ templates for six Malaysian industries.

Add your products to Selesai's catalog. The bot searches them when customers ask about pricing, availability, or recommendations.

Everyone who has chatted with your assistant — searchable, filterable, with profiles for tags and notes.

Build a prospect list, and let Selesai reach out with a soft, personalized opener — dripped safely within your quiet hours and send limits.

Announce a new product to your prospects with a personalized template, an audience filter, and the governor-dripped send queue.

Customers book straight from chat. Review, confirm, decline, or cancel with one tap.

Collect payments through Billplz or Stripe, or review bank-transfer receipts — from quote to confirmation in the same conversation.

How your assistant sounds, where it lives, who’s on your team, and how your plan and usage work.

The bell in your dashboard, the notifications page with filters, and the scheduled email digest that keeps you on top of everything.

How your data is protected — tenant isolation, hashed passwords, per-workspace secrets, and staff attribution.