For real estate & property

Know which lead is actually ready to view, before you call back

Selesai answers listing questions at any hour, captures every enquirer's details, and flags the ones showing real buying signals — so you follow up with the right person first.

Selesai answering a customer for a real estate & property agents business on WhatsApp

Agent, not chatbot

Why the last chatbot you tried annoyed your customers

A button chatbot can offer “Book now” and “See prices.” It can’t answer a real sentence typed the way your customer actually writes — it either loops the menu or drops them.

Button chatbot
Selesai
Only understands the buttons you drew
Understands a full sentence, typed however the customer writes it — in English, Malay, Mandarin, or Tamil
Dead-ends on anything unplanned
Answers from your knowledge base, and says so honestly when it genuinely doesn’t know
One question, one canned answer
Asks follow-up questions across the conversation until it actually has what it needs
Hands over only when the customer gives up
Decides for itself when a human should take over, with the full conversation history attached

Watch it work

A real conversation, in context

This is what your customers actually see — Selesai replies in seconds, moves the conversation forward, and closes it out in the same chat.

Real Estate & Property Agents

Type a message…

It also handles questions like this

Is this a freehold or leasehold property?

Residensi Cahaya is freehold. Would you like the full facilities list as well, or shall we get a viewing arranged?

How it actually works for Real Estate & Property Agents

What a result actually looks like

Live today, not next quarter

The longest step is writing down what you already tell customers every day.

FAQ

Can it manage enquiries across multiple listings at once?

Yes — add each listing's details to your knowledge base and Selesai answers accurately about whichever one a customer is asking about, all from the same WhatsApp number.

How does the "hot lead" flag actually work?

Selesai keeps helping the customer normally, but quietly alerts your team when it notices strong signals — repeated pricing questions, comparing options, asking to book a viewing — so you know who to prioritize without reading every transcript yourself.

Does it book viewings automatically?

It captures the request and preferred time in the conversation — your team confirms it, the same way a booking request works for any business on Selesai.

Can it work across a whole agency with multiple agents, not just one?

Yes — every enquirer's details and hot-lead flags land in one shared inbox your team can see, so a lead is never trapped in one agent's personal phone.

What happens if a listing gets sold — does it keep quoting the old price?

No — update the listing's status in your knowledge base once it's sold or unavailable, and Selesai stops offering it and tells enquirers honestly instead of quoting stale information.